Tathastu Healthcare

Privacy Policy

Privacy Policy

At TATHASTU Healthcare, we recognize that you, as a user, care deeply about how your personal information is collected, used, or shared by us. We take your privacy seriously. This policy applies to all our Services unless specified otherwise. You are also bound by our Terms here.

We do not claim ownership of the data/information we collect (as detailed below) or that you share with us. You are responsible for keeping your profile and device secure and must notify us promptly in the event of any unauthorized use or access.

*How We Collect Information*

When you visit our website, we require you to fill out the ‘Contact Us’ or ‘Book an Appointment’ form available on our home page to understand you and your requirements better. As part of the customer onboarding process, we may arrange a phone call with you in addition to this preliminary details form and connect you with the appropriate service provider/consultant as per your requirements. All details collected are retained and maintained by us to facilitate the Services provided. We use the information obtained only to provide the Services and do not share it with any other person or third party except as needed for this purpose.

How We Use This Information

We use the information you provide or that we collect to offer our Services and maintain an ongoing relationship with you. Essentially, we must receive or collect the data to operate, improve, provide, understand, customize, and support you when you access our Services. Accordingly, we maintain a database of your information, including personal details such as your name and contact information, as well as details related to the Services you are availing.

When you submit the application form/register for services offered by us, our partners in accordance with this privacy policy, or as permitted under applicable law, we neither control nor are liable for the policies of any other person (including third parties affiliated with us for facilitating our services, including payment services). We do not knowingly collect or solicit information from anyone under 18 years of age and assume that any information obtained from them is with parental consent.

We assure you that information preserved or stored by us is maintained in good faith, and we undertake all reasonable security practices to ensure its safety. We rely on third-party services for storing this information and are bound by their terms and policies as well. Where necessary, we will use the information to:
(a) Respond to authorities as required under applicable laws or in compliance with legal obligations;
(b) Detect, investigate, prevent, or address fraud and other illegal activities or security and technical issues.

 

 

*Security and Safety*

Your information is protected by a password on our end. We recommend you limit unauthorized access to your account or your computer, mobile device, etc., used to access your account. Additionally, we recommend that you frequently reset your password to avoid unauthorized access. We strive to protect the privacy of your account and other personal information we hold, but we cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors beyond our control may compromise the security of user information at any time.

Note: While encryption technology is effective, no security system is impenetrable. We cannot guarantee the security of our database nor that information you supply won’t be intercepted while being transmitted to us over the Internet. Any transmission of information by you to our website or otherwise is at your own risk.

We will only share your information with third parties after obtaining explicit consent from you or based on your instructions for purposes such as customer services.